Contact Us

Effective date: August 7, 2026

Contact groceryplace for product information, order status, tracking, cancellation, returns, exchanges, refunds, privacy requests, or website assistance.

Best route to assistance

Order-number details help the support team connect a message to the correct purchase without requesting unnecessary sensitive information. This page applies specifically to groceryplace and its selection of cat and dog food, treats, toys, chews, and everyday pet-care products.

Direct support channels

Brand / merchant: groceryplace
Email: Support@groceryplace.shop
Phone: 251-374-2421
Physical address: 17 Glenview St, Montgomery, Alabama, 36110, United States

Service hours

Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages arriving outside those hours are reviewed on the next business day.

Information that helps us respond

For an order matter, include the order number, purchaser name, item, and a short description. For damage, a reasonable photo may help. Never email a complete payment-card number or other unnecessary sensitive information.

Privacy and accessibility requests

Send privacy access, correction, deletion, copy, or Do Not Sell or Share requests to Support@groceryplace.shop. You may also contact us about accessibility or another issue using the same verified details.

Merchant and support details

groceryplace
Email: Support@groceryplace.shop
Phone: 251-374-2421
Physical address: 17 Glenview St, Montgomery, Alabama, 36110, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).